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Problem: |
Solution: |
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Slow Computer
Your computer has
started to take longer to 'boot', longer to load
programs, takes longer to load web-pages and does not
appear to run half as fast as it used to? |
After time, your computer simply needs some
'housekeeping'. However, this is not as straightforward
as it may sound. There are very important system files
that need to be kept safe and deleting the wrong files
can cause your computer to stop working all together or,
at result in the loss of your important work,
photographs and memories. We can work with you and our
special 'clean-up' software to speed up your computer
usually to as good as new speeds and sometimes faster! |
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Hardware problems
Have you ever
experienced the dreaded 'blue screen' or perhaps simply
a completely blank screen? Sometimes, the most cost
effective solution is the replacement of a faulty
component. |
The diagnosis and fault finding expertise of yan-tan
will, in most cases find a hardware fault and offer a
guaranteed quality replacement that will resolve your
computer problems without the need to travel up to a 50
mile round trip TWICE to usually be recommended a series
of unnecessary upgrades or even the need to purchase a
new computer altogether. |
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Software problems
If only keyboards
came with a big red help key? Most people are not aware
that the F1 key is in fact the help key! If you didn't
know that, how can you be expected to unravel problems
that may be caused by software conflicts and errors. |
Software problems can be very simple or incredibly
complex. We have the knowledge and experience to quickly
and efficiently unravel your software problems and get
your computer running as smooth as ever. This is another
in-house service that we provide for your convenience. |
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Virus / Spyware /
Trojan attack
It's something
that everyone with a computer worries about at some
time. It is also something that people who SELL
anti-virus solutions like to make us feel very afraid
of....I wonder why! Yan-tan have never paid for an
anti-virus program and have never been attacked by one.
How do we do it? |
We
employ a combination of techniques that include FREE
antivirus solutions, the correct use of built in
security that comes with your operating system,
web-browser and e=-mail client. Most important of all,
we can educate you in the use of good practice and
common sense when browsing the internet and using
e-mails. Follow the download on our links page to enjoy
the same FREE anti-virus protection we do. |
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Broadband
connection problems
MAC codes, USB,
Wi-Fi, Connections, settings and all those flashing
lights! Having an effective, secure broadband connection
is essential for both home and business users. When they
go wrong it can be a nightmare.... |
Yan-tan can solve all your Broadband and Wi-Fi
connection and security problems. We can install any
broadband service to your computer (subject to minimum
requirements). We can ensure your network connection is
secure, ensure your files and e-mail are secure from
hackers and virus attack. Yet another one of our
in-house services designed to save you time and money. |
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Summary of I.T Services |
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We are
Microsoft certified software solutions provider.
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We are
certified Intel and AMD affiliates.
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We have over 15
years experience in home, small business and
networking solutions.
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WE COME TO YOU
AND SOLVE YOUR PROBLEMS IN YOUR HOME.
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Because you do
not need to unplug logs of cables, make an expensive
round trip of up to 50 miles (twice), we can provide
you with the most cost-effective solution to all
your computer problems.
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WE HAVE A
SIMPLE PRICE PACKAGE WITH NO SMALL PRINT.
See below for
details.
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We're a truly
local business, actually based in Reeth. We don't
act as agents and pass your computer on to
third-parties. You do not need to post your
computer, saving you time, money and worry.
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All our
hardware we supply and fit comes with a 12 Month
guarantee.
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All our labour
is charged at realistic, extremely competitive
rates. Remember, WE COME TO YOU!
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I.T. Services Price Guide
2010 |
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Reeth, Grinton, Low
Row and Langthwaite 'two dales' area - Call out fee
and first hours labour -
£25.00. * |
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This fee is reduced
to £10.00 if we are unable to diagnose / deal
with your problem within the first 15 minutes. |
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Outside the 'two
dales' area - Call out fee and first hours labour -
£35.00.* |
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This fee is reduced
to £15.00 if we are unable to diagnose / deal
with your problem within the first 15 minutes. |
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Ongoing hourly rate for all I.T. services in all
locations - £15.00.
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*PC
World and other Independant 'local' retailers will
charge you a minimum £45.00 to 'identify' and try to fix
your computer problems. You will have course need to
make two round trip journeys in excess of 50-80 miles
each, in YOUR time? |
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We
will give you an honest estimate as to the estimated
time involved to resolve your problems, the costs
involved and the estimated costs for replacement
hardware BEFORE, on your approval, we undertake any work |
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